Pipe dreams: Hongkong Telecom and Wharf battle for multimedia

Article Abstract:

In the struggle between Hongkong Telecom and Wharf Cable's New T&T to roll out multimedia services and grab related market share, most analysts give the edge to Hongkong Telecom. The former monopoly has more experience and a head start, as well as a more open and apparently effective management style led by Cambridge-educated William Lo. Stephen Ng of Wharf must contend with more internal mistrust and confusion. Though Hongkong Telecom has had to postpone its multimedia and movies-on-demand launch, Wharf has cable TV troubles.

Planning, Services, Telecommunications systems, Hong Kong, Pay-per-view television, Wharf Cable of Hong Kong, Hongkong Telecom Interactive Multimedia Services

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At your service

Article Abstract:

Competition among telecommunications providers is changing the habits of many, forcing prices down and making the customer the focus of many business decisions. To keep customers, some providers are exploring how people would react to such services as cellular service integrated with retail marketing. Many startups, on the other hand, are still struggling to provide the services their competition now offers, such as call forwarding and voice mail.

Marketing, Asia

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