Comparative Compensation Practices in the Telemarketing Industry

Article Abstract:

A survey of telemarketing service vendors throughout the Continental United States was conducted. The range of salaries for telemarketing employees is shown. Other factors analyzed were the number of hours worked, TSR experience level, inbound or outbound job requirements and type of product. Benefits and salaries were quite good. Tables are included for the survey data.

Wages and salaries, Salary, Survey

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Marginal Accounts Plus Telemarketing Mean $100 Million for Bell

Article Abstract:

The Bell Operating Companies are successfully using telemarketing techniques on marginal accounts in order to bring in additional revenue. The techniques employed include advertising, staff planning, training programs and sales evaluations. Increased profits have enabled customer services to be improved and helped the Bell Operating Companies.

Telephone companies, Sales, Telephone Company, Marketing Strategy, Bell Operating Companies

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