A question of urgency

Article Abstract:

Emergency callers to four ambulance services in the United Kingdom are being asked a series of questions so that their needs can be prioritized. Those in extreme need are called Category A, and an ambulance should reach them within eight minutes, while category B patients will be reached in 14 minutes. This system is still being tested, and while the ambulance services seem to be meeting their targets, there is concern that the responsibility for determining need, and for giving out medical advice, is being left to control room staff. It may also be a way to ration the service.

Usage, Emergency reporting systems (Telephone), Ambulances

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Ambulance strategy to be reviewed after child's death

Article Abstract:

The death of an 11-year old girl after a wait of almost an hour for an ambulance will force accident and emergency departments at London hospitals to look again at their policy for accepting ambulances. An official report has made a number of recommendations for improving the London Ambulance Service (LAS), and holds unnecessary delays at accident and emergency departments partly responsible for poor ambulance response times. The LAS could be made into a trust, and should also review staffing and invest in technology.

Reports

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