Dial S for sickness

Article Abstract:

Call-center employees are likely to be even more susceptible to the ill-health effects linked with Sick Building Syndrome than other white collar workers in a similar work environment. Call centers are dedicated computerized operations in which operators receive and make telephone calls with the calls processed and controlled by an Automatic Call Distribution System. Call center staff are monitored and expected to make a certain number of calls per hour. They are thus performing often stressful tasks in an environment where it is not possible to open a window or regulate the temperature.

Prevention, Sick building syndrome

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Day of judgement

Article Abstract:

The Assessment of Professional Competence includes a 60 minute interview as part of the Royal Institution of Chartered Surveyors (RICS) qualification. The interview comprises of a 10 minute presentation by the student followed by a number of questions about the presentation and some additional general questions. The examining panel will include a chairman and two assessors. A RICS monitor may be present to observe the work of the panel. The interview may take place in an office or a hotel bedroom. Candidates should ensure they arrive on time, with all the relevant presentation materials.

Study and teaching, Surveyors, Vocational guidance, Interviews, Royal Institution of Chartered Surveyors

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Can you be honest with loved ones?

Article Abstract:

Case histories of social occasions when thoughtless truth-telling ended in disaster are related. Tips on cultivating the fine social art of white lying are presented.

Methods, Truthfulness and falsehood

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