| Journal of Retail Banking |
| Title | Subject | Authors |
| A process for determining an ATM pricing strategy. (automated teller machines) | Business | Henthorne, Tony L., Samel, Ben R., Warren, Trudy C. |
| Assigning equity to mortgages. | Business | Rose, Sanford, Carroll, Peter |
| Avoiding yield declines in reverse mortgages. | Business | Ellis, M.E., Bansal, Vipul K. |
| Beyond textbook asset-liability management. | Business | Johannes, James M. |
| Coming: a source of competitive benchmarking for retail distribution strategy. | Business | Matzko, Maura, Wingfield, Charlotte |
| Debating the checking account hypothesis. | Business | Gendreau, Brian C., Smith, Steven D., White, Lawrence J |
| Does managerial compensation reflect performance? (banking industry) | Business | Webster, Allen L. |
| Exploiting opportunities in small-business lending. | Business | Davies, Michael S. |
| Getting it right from the start. (AT&T's Universal Card Services) | Business | Gallagher, Peter |
| Glendale Federal meets the new realities of marketing financial services. (Glendale Federal Bank) | Business | Trafton, Stephen J. |
| Home equity lending: survey reveals bright future. | Business | DeMong, Richard F., Lindgren, John H., Jr. |
| How customers choose banks. | Business | Khazeh, Kashi, Decker, Wayne H. |
| How to turn around retail. (banking) | Business | Kocjan, John E. |
| Huntington builds the "bricks and mortar" of the information age. (Huntington Bancshares) | Business | Randle, William M. |
| Improvement lessons from Mid-State's thirteen-year quality journey. (Mid-State Bank and Trust Company) | Business | Davis, Kevin W. |
| Improving small-business loan profitability. | Business | Harper, Rodgers |
| Increasing mortgage values. | Business | Carroll, Peter, Rose, Sandford |
| Information-based strategies to prevent check fraud. | Business | Brett, Bruce P. |
| Innovation in retail banking. | Business | Rose, Sanford |
| Legislation: on the road to financial modernization. | Business | Eisenbeis, Robert A. |
| Making reengineering work: practical help from the literature. | Business | Godkin, Lynn, Parish, Pamela |
| Managing concentration risk in loan portfolios. | Business | Komar, Barbara M. |
| Measuring organizational values in a bank. | Business | Beatty, Sharon E., Gup, Benton E., Hesse, Mike |
| Monitoring loan quality via checking account analysis. | Business | Nakamura, Leonard I. |
| Recovering hidden values in retail lease portfolios. | Business | Gruber, Gerald H. |
| Refinancing home mortgages: a capital budgeting approach. | Business | Zumpano, Leonard V., Gup, Benton E., Smith, William S. |
| Retail is coming of age. (retail bank business) | Business | Rose, Sanford, Carroll, Peter |
| Revisiting customer retention. | Business | Rose, Sanford, Carroll, Peter |
| Revisiting retail profitability. | Business | Rose, Sanford |
| Sharp dealer practices could menace bank lenders. | Business | Eisemann, Peter C., Woosley, Lynn W. |
| The bittersweet future of loan securitization. | Business | Rose, Sanford |
| Tracking down elusive economies of scale. | Business | Leemputte, Patrick J., Burgess, H. Scott, Kilgore, Thomas L., III |
| What do consumers want from banks? | Business | Chakravarty, Sugato, Feinberg, Richard A., Widdows, Richard |
| What's ahead for retail intermediation. | Business | Rose, Sanford |
| What's ahead for wholesale intermediation. | Business | Rose, Sanford |
| Who pays for branches? (urban branches of banks) | Business | Weisbrod, Steven R., Lee, Howard |
| Who really pays for branches? (bank branches) | Business | Ryan, Timothy J. |
| Who wins in consumer lending - and why? | Business | Rose, Sanford, Zizka, Robert |
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