Journal of the Academy of Marketing Science 2003 |
Title | Subject | Authors |
Achieving "reviewer readiness".(evaluating other authors' manuscripts) | Business | Ostrom, Amy L. |
A look to the future of JAMS: three years out, thirty years out....(Journal of the Academy of Marketing Science) | Business | Zinkhan, George M. |
An analysis of e-business adoption and its impact on business performance. | Business | Mahajan, Vijay, Fang Wu, Balasubramanian, Sridhar |
An empirical study of innate consumer innovativeness, personal characteristics, and new-product adoption behavior. | Business | Bayus, Barry L., Im, Subin, Mason, Charlotte H. |
An empirical test of trust-building processes and outcomes in sales manager-salesperson relationships. | Business | Boles, James S., Bellenger, Danny N., Brashear, Thomas G., Brooks, Charles M. |
Angry customers don't come back, they get back: the experience and behavioral implications of anger and dissatisfaction in services. | Business | Zeelenberg, Marcel, Bougie, Roger, Pieters, Rik |
An investigation of team information processing in service teams: exploring the link between teams and customers. | Business | Ramsey, Rosemary P., Deeter-Schmelz, Dawn R. |
A philosophy of reviewing: taking cues from Henry James. | Business | Nakata, Cheryl |
Are mailing lists protected free speech? Despite dissent, the Supreme Court remains silent. | Business | McKinney, Brian |
A reviewer's gold.(evaluating other authors' manuscripts) | Business | Singh, Jagdip |
Attributions and behavioral intentions of inexperienced salespersons to failure: an empirical investigation. | Business | Spiro, Rosann L., Dixon, Andrea L., Forbes, Lukas P. |
Big R (versus little r) reviewers: the anonymous coauthor. | Business | Taylor, Shirley |
Consumer perceptions of product variants positioned on atypical attributes. | Business | Ratneshwar, S., Desai, Kalpesh Kaushik |
Consumer switching costs: a typology, antecedents, and consequences. | Business | Mahajan, Vijay, Burnham, Thomas A., Frels, Judy K. |
Determinants of online channel use and overall satisfaction with a relational, multichannel service provider. | Business | Grewal, Dhruv, Montoya-Weiss, Mitzi M., Voss, Glenn B. |
Effect of environmental dynamism on relational governance in manufacturer-supplier relationships: a contingency framework and an empirical test. | Business | Joshi, Ashwin W., Campbell, Alexandra J. |
Effects of loyalty programs on value perception, program loyalty, and brand loyalty. | Business | Yi, Youjae, Jeon, Hoseong |
Factors influencing the likelihood of customer defection: the role of consumer knowledge. | Business | Srivastava, Rajendra K., Capraro, Anthony J., Broniarczyk, Susan |
Family structure, materialism, and compulsive buying: a reinquiry and extension. | Business | Manolis, Chris, Tanner, John F., Jr., Roberts, James A. |
Formulating interesting research questions. | Business | Voss, Glenn B. |
Intraorganizational determinants of key account management effectiveness. | Business | Homburg, Christian, Workman, John P., Jr., Jensen, Ove |
Investigating industry context effects in consumer-firm relationships: prelimiinary results from a dispositional approach. | Business | Singh, Jagdip, Sirdeshmukh, Deepak, Nijssen, Edwin, Holzmueller, Hartmut |
Level playing field: income from subscriptions and advertising. | Business | Jacobs, Jeffrey L. |
Market-focused strategic flexibility: conceptual advances and an integrative model. | Business | Johnson, Jean L., Lee, Ruby Pui-Wan, Saini, Amit, Grohmann, Bianca |
Multigeneration innovation diffusion: the impact of intergeneration time. | Business | Lehmann, Donald R., Pae, Jae H. |
New product launch strategy for network effects products.(Industry Overview) | Business | O'Connor, Gina Colarelli, Lee, Yikuan |
On the trait antecedents and outcomes of service worker job resourcefulness: a hierarchical model approach. | Business | Mowen, John C., Brown, Tom J., Licata, Jane W., Harris, Eric G. |
Publishing processes in the academic marketing discipline in the United States: a German perspective. | Business | Homburg, Christian |
Reflections on contributing to a discipline through research and writing. | Business | Parasuraman, A. |
Research as innovation: rewards, perils, and guideposts for research and reviews in marketing. | Business | Chandy, Rajesh K. |
Responsibilities of a good reviewer: lessons learned from kindergarten. | Business | MacInnis, Debbie |
Role stressors and customer-oriented boundary-spanning behaviors in service organizations. | Business | Brown, Stephen W., Bettencourt, Lance A. |
Service failure and recovery: the impact of relationship factors on customer satisfaction. | Business | Klein, Noreen M., Ganesan, Shankar, Hess, Ronald L., Jr. |
Serving the marketing discipline through journal reviews. | Business | Woodruff, Robert B. |
Supreme court says confusion insufficient to prove trademark infringement under FTDA.(federal trademark law and Trademark Act of 1946, the Lanham Act) | Business | Finney, R. Zachary, Campbell, Noel D. |
Telemarketing and the TCPA: let the seller beware.(Telephone Consumer Protection Act) | Business | Batista, Paul J. |
The dangers of poor construct conceptualization. | Business | MacKenzie, Scott B. |
The effect of management commitment to service quality on employees' affective and performance outcomes. | Business | Babakus, Emin, Yavas, Ugur, Karatepe, Osman M., Avci, Turgay |
The impact of cognitive inertia on postconsumption evaluation processes. | Business | Mattila, Anna S. |
The importance and challenges of being interesting.(marketing literature) | Business | Smith, Daniel C. |
The influence of pioneer status and experience order on consumer brand preference: a mediated-effects model. | Business | Niedrich, Ronald W., Swain, Scott D. |
The structure of reseller goals and performance in marketing channels. | Business | Achrol, Ravi S., Etzel, Michael J. |
The textbooks of Philip Kotler: their role in defining marketing thought and practice. | Business | Cunningham, Peggy |
Thumbnail reproductions, imported images, and copyright infringement on the Web. | Business | Bredeson, Dean |
Unfair advertising: liability for punitive damages. | Business | Stauber, Alvin |
What's kosher to you, is not kosher to me.(kosher laws in New York ) | Business | Epstein, Adam |
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