DM News 1999 Renee Wijnen - Abstracts
| DM News 1999 Renee Wijnen | |||||
| Title | Subject | Authors | |||
|---|---|---|---|---|---|
| Ambrosia adds chat to avoid abandoned holiday shopping carts. | Construction and materials industries | Renee Wijnen | |||
| Behavioral data guides customers through PC buying process. | Construction and materials industries | Renee Wijnen | |||
| Branchless bank reaches $2 billion in assets. | Construction and materials industries | Renee Wijnen | |||
| Canon speeds, broadens troubleshooting. | Construction and materials industries | Renee Wijnen | |||
| CompUSA restructures centers, cuts call lengths. | Construction and materials industries | Renee Wijnen | |||
| Doc-Talk medical answer line launches for consumers. | Construction and materials industries | Renee Wijnen | |||
| GEICO adds Internet telephony, instant routing. | Construction and materials industries | Renee Wijnen | |||
| Grainger's new site will provide reps with added customer information. | Construction and materials industries | Renee Wijnen | |||
| Insurer Outsources to better serve older customers. | Construction and materials industries | Renee Wijnen | |||
| IRS centralizes call routing, call center staffing. | Construction and materials industries | Renee Wijnen | |||
| IVR message lights up Brown & Williamson hotline. | Construction and materials industries | Renee Wijnen | |||
| Labor, space and scenery plentiful in New Mexico. | Construction and materials industries | Renee Wijnen | |||
| Lender closes branches to focus on phone, Web. | Construction and materials industries | Renee Wijnen | |||
| Mid-sized firms boost employee verification service. | Construction and materials industries | Renee Wijnen | |||
| Postcard targets telemarketing fraud. | Construction and materials industries | Renee Wijnen | |||
| Radio Co. uses telemarketing to draw new advertisers. | Construction and materials industries | Renee Wijnen | |||
| Screening tools help AAA select best agents. | Construction and materials industries | Renee Wijnen | |||
| Synergy of teleservices and e-commerce drives merger. | Construction and materials industries | Renee Wijnen | |||
| System helps Warrantech Direct capture outside clients. | Construction and materials industries | Renee Wijnen | |||
| Toronto offers city perks at rural prices. | Construction and materials industries | Renee Wijnen | |||
| Training, technology help Limo company handle fourfold call increase. | Construction and materials industries | Renee Wijnen | |||
| USATalks' campaign promotes low-cost intranet phone service. | Construction and materials industries | Renee Wijnen | |||
| US West launches 'No Solicitation' service. | Construction and materials industries | Renee Wijnen | |||
| VOIPs' a breath of fresh air for service calls. | Construction and materials industries | Renee Wijnen | |||
| Web-based system improves agent monitoring. | Construction and materials industries | Renee Wijnen | |||
| Web site's additions a smart move. | Construction and materials industries | Renee Wijnen | |||
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