| Best's Review Property-Casualty Insurance Edition 1996 |
| Title | Subject | Authors |
|---|
| Accounts receivable insurance discovers America. | Insurance | Ted Jackson |
| Agents help insurers tap inner-city markets. (insurance agents; underwriting insurance in urban areas) | Insurance | Michael Kline |
| Appeal of outsourcing grows as competition intensifies. (insurance industry)(includes a related article on outsourcing word-processing) | Insurance | Charles J. Kriss |
| Application management: outsourcing for success. (application-management operations, insurance)(Column) | Insurance | James R. Bolton |
| Auto profits weather intense competition. (automobile insurance industry)(1995 statistics analysed) | Insurance | Daniel J. Ryan |
| Balanced research vital to product development.(research as basis of product development in insurance industry) | Insurance | Joanne Wesolowski Wuelfing |
| Bancassurance in French P/C lines is slowly becoming profitable. (property and casualty insurance products sold through banks)(Global Outlook) | Insurance | David Harari |
| Barnett decision sparks battles and questions from agents, OCC.(Domestic Briefing) | Insurance | |
| Battle over Superfund liability continues, obstacles remain. (potentially responsible parties)(Domestic Briefing) | Insurance | |
| Bermuda's new registration rules prompt stronger regulatory ties. (re-registration of insurance companies; Insurance Amendment Act of 1995)(Global Outlook) | Insurance | Brian R. Hall |
| Best producers share many personality traits.(personal lines insurance agents' personality traits) | Insurance | Herbert M. Greenberg, Harold P. Weinstein, Gregory Sidler |
| Best's rating updates. | Insurance | |
| Canadian market tiptoes into the electronic age. (insurance)(includes related article on rating and evaluating insurance companies based on information technology) | Insurance | Susan Briggs, Mark R. Schittig |
| Captive insurers extending reach into new areas; a potential new source of business is emerging for conventional insurers and reinsurers who can tap into self-insureds seeking opportunities in offshore or captive operations. | Insurance | Daniel Hays |
| Capture more business with second-tier market.(professional liability insurance) | Insurance | Ralph Ellis |
| Catastrophe bundles can deal with unknown risk.(property and casualty insurance) | Insurance | Graciela Chichilnisky |
| Catastrophes force shift in focus of p/c insurers.(property/casualty) | Insurance | Robin Edelman, Daniel J. Ryan, Jeanne H. Dunleavy, C. Brett Lawless |
| Claims management cuts environmental loss costs. (includes related article on guidelines for environmental claims) | Insurance | Alberto A. Gutierrez |
| Client/server technology gives competitive edge.(use of client/server computing in insurance industry) | Insurance | Ronald Sammons |
| Closing the loopholes in reinsurance contracts. | Insurance | Emily Canelo |
| Compromise gives way to war as Leach pulls bank-insurance.(truce between banking and insurance interests, James Leach's bill rejected) | Insurance | |
| Comp settlements bill remains stuck in Congress.(legislative proposal applies structured settlement to workers' compensation) | Insurance | Randy Dyer |
| Contractors should build loss prevention plans.(building and construction contractors) | Insurance | Robert S. Gosnell |
| Corporate downsizing spawns a growing E&S market. (excess and surplus and specialty risk insurance for small consultancies) | Insurance | Janet Aschkenasy |
| Data warehousing speeds decision-making process. (critical steps in designing information delivery facilities for insurance agencies) | Insurance | David Hollander, John Mroz |
| Demographics, reduced welfare state could boost Swedish market. (private insurance)(Global Outlook) | Insurance | Diana W. Wormuth |
| Developing countries emerging as untapped opportunity.(for insurance industry) | Insurance | Joseph Morein |
| Distribution revolution confronts agency system.(Column) | Insurance | Mark Savory |
| Familiarity doesn't always breed contentment.(entering foreign insurance markets) | Insurance | Jerry Warshaw, Janet E. Belkin |
| Fee-based compensation replaces shrinking income. (insurance agencies) | Insurance | Mark S. Lefenfeld |
| Finding the right mix makes the difference: successful direct-response marketing takes the right combination of marketing factors. (personal lines insurance) | Insurance | Frank Cacchione |
| Full power of Notes frequently goes untapped.(Lotus Notes)(Column) | Insurance | Diana d'Ambra |
| Gap in claims cost trends continues to narrow. (liability claims versus property claims) | Insurance | William R. Van Ark |
| Global challenges face middle market brokers. (property and casualty insurance)(Perspective) | Insurance | Frank C. Witthun |
| Global outlook.(Australia)(Continuum Australia's Eco-Loss workers' compensation loss forecasting software) | Insurance | Eric Tsui |
| Global outlook: half-year highlights in Scandinavia - insurers open to possibilities.(includes related columns on France and Bermuda)(Column) | Insurance | Diana W. Wormuth, Susan Briggs, David Harari, Brian R. Hall |
| Group teleconferencing offers exchange of ideas. | Insurance | Rick Riviere |
| Growth in direct marketing may yield future profits. (direct insurance in Europe)(Global Outlook) | Insurance | Bryan Miesel |
| High school programs improve industry's image. | Insurance | Ellen Thrower, Lisa A. Gardner |
| High-tech restoration can blast loss costs.(Column) | Insurance | William A. Goldstein |
| HMOs looking to serve self-insurance groups. | Insurance | Patrick A. Gallagher |
| Homeowners insurance: doing well by doing good.(Industry Strategy) | Insurance | William J. VonSeggern |
| Hong Kong reports robust market, although auto premiums declined. (insurance; Insurance Commissioner's report)(Global Outlook) | Insurance | George F. Lazovsky |
| How can I turn my agency into a "paperless office"? | Insurance | M. Denis Connaghan |
| How to make change work for you, not against you.(Column) | Insurance | Dennis M. Groner |
| How to make imaging work for your agency.(insurance agency) | Insurance | Gregory Gamp |
| Image, work-flow systems ready for widespread use.(Column) | Insurance | James R. Bolton |
| Industry can profit from feedback engineering.(insurance industry)(Column) | Insurance | Frederick W. Timmerman Jr. |
| Industry executives receive new marching orders.(due to changes in ownership at several property and casualty insurance companies) | Insurance | Charles E. Schmidt Jr. |
| Industry must shatter merger management myths.(insurance industry)(Column) | Insurance | Dave Hoffman |
| Initiatives can bring agents a brighter future. | Insurance | Dan D. McLean |
| Insurance brokers' identity crisis: a risk manager's view. | Insurance | William J. Kelly |
| Insurers chip away at E&A liabilities. | Insurance | Eric M. Simpson, W. Dolson Smith, Cynthia S. Babbitt |
| Insurers should view Turkey as a potential market. | Insurance | Janet Belkin, Jerry Warshaw |
| Insurers still climbing Internet learning curve: the first benefit is faster turnaround.(includes tips on creating a home page on the World Wide Web) | Insurance | Gerald H. Peters |
| Is in-house counsel a cost-effective move? | Insurance | Diana d'Ambra |
| Is optical scanning essential for an agency? (two approaches to electronic record-keeping for insurance agencies)(Column) | Insurance | Jim Davies |
| Knowledge helps agents achieve competitive edge.(insurance agents need to keep up with new trends and products) | Insurance | John Kelley |
| Landscape of risk: navigating the future. | Insurance | Virginia Rometty, Alice Morrison |
| Large-account strategies working on Main Street. (independent insurance agencies expand into alternative market services) | Insurance | |
| Lead suits are about to become fashionable. (lawsuits triggered by restrictions on lead-based paint) | Insurance | Kirk M. Herath, Tammy L. Rader |
| Lessons from the outsourcers.(insurance company outsourcing) | Insurance | Leslie Werstein Hann |
| Lloyd's costly victory. (Lloyd's of London struggling to survive amid continuing financial pressures)(includes company chronology)(Cover Story) | Insurance | Brendan Noonan |
| Loss control columns can benefit community.(writing columns in local newspapers) | Insurance | Ruth Gastel |
| Loss control experts help more than just clients. | Insurance | George L. Head |
| Loss managers can learn from their own mistakes.(Insight)(Column) | Insurance | George L. Head |
| Managed care strategies cut reconstruction costs. | Insurance | Steve Wightman |
| Manage IT assets before they're out of control.(information technology)(Perspective)(Column) | Insurance | Larry Shoup |
| Matching distribution systems to markets spells success.(Industry Strategy) | Insurance | H. Michael Shumrak |
| Measuring legal results can reduce costs, audits. | Insurance | Gregory Hoeg, Joseph P. Monteleone |
| Meet customers' needs using data warehousing. (insurance industry) | Insurance | James A. Fanella |
| Mishandling fire claims can lose court cases: proper training of fire claims handlers can fireproof a later legal challenge.(Column) | Insurance | Peter A. Lynch |
| New business structure offers tax benefits.(Limited Liability Companies structure provides general liability protection and tax benefits to businesses) | Insurance | John O'Toole |
| New client/server systems create competitive edge. (ITT Hartford Group Inc.) | Insurance | Frank Nelson |
| Nonstandard risks drive growth in auto market. | Insurance | Charles Bryan, Frank Wyman |
| OCC affirms state authority over bank insurance sales. (Office of the Comptroller of the Currency) | Insurance | |
| On-line defamation is new cybertort issue. (Internet and tort liability) | Insurance | Ronald S. Gass, Sandra C. Zionkowski-Rushbrook |
| Opportunities exist for U.S. insurers in EU insurance market. (European Union)(Global Outlook) | Insurance | Janet Belkin, Jerry Warshaw |
| Opportunities expanding in 24-hour care programs.(integrated workers' compensation and group health programs) | Insurance | Robert Hergenrader, Katherine King |
| Opportunities growing in self-insurance market. (potential market for commercial insurance agents) | Insurance | George Brigati |
| Opportunity for foreigners outweighs risk in Russian market. (insurance) | Insurance | Mark D. Mariska |
| Passage of disaster bill faces difficult future. (natural disaster insurance)(Political Insight) | Insurance | Robert Gettlin |
| P/C industry accelerates recognition of E&A liabilities.(property and casualty insurance, environmental and asbestos) | Insurance | Eric M. Simpson, W. Dolson Smith, Cynthia S. Babbitt |
| Pen computers help get property values right. (insurance industry) | Insurance | Charles T. Smith |
| Performance gap to widen in domestic reinsurance.(Industry Overview) | Insurance | Peter B. Kellogg, Teri Watson |
| Perspective on good bank/bad bank structures. (includes related article on insurance company restructurings) | Insurance | Eric M. Simpson, John H. Snyder |
| Program business feels alternative market's lure.(Insight)(Column) | Insurance | Michael Murphy |
| Reach out an upgrade a homeowner: telephone-based estimating can identify risks and lead to fully insured customers. | Insurance | Connie Jo Angelini, Peter M. Wells |
| Red flags can signal claims to investigate.(risk management)(Column) | Insurance | Jim Collins |
| Reevaluate risks when reengineering. (risk management; insurance) | Insurance | Wolfgang F. Friedel |
| Reinsurance and managing insurance company risk.(use of mean-variance portfolio models to make reinsurance decisions)(includes related article on Model Portfolio Theory) | Insurance | Joan Lamm-Tennant, James E. Bachman |
| Reinsurers must expand scope of financial services to thrive. | Insurance | Tal P. Piccione |
| Reinsurers should offer more than just reinsurance. | Insurance | Dan Dooley |
| Restoration is an option in settling claims. (water damage; insurance claims) | Insurance | Clifford Zlotnik |
| Sales managers can turn agents into sales experts. (insurance agencies) | Insurance | Rich Marshall |
| Securities Reform Act - panacea or a problem?(procedural stipulations of Private Securities Reform Act of 1995 may cause more securities litigation unless companies reform their communications processes) | Insurance | Kevin M. LaCroix |
| Securitizing insurance risk: a technique for spreading catastrophic exposure. | Insurance | David Koegel |
| Sick-building litigation raises stake for insurers. | Insurance | Owen P. McGowan |
| Single insurance license -- a European perspective.(insurance companies with a single license can sell in all European countries) | Insurance | Patrick Lefas |
| Small agencies combine to deliver big benefits.(insurance agent clustering) | Insurance | Al Diamond |
| Smaller companies need employment protection.(employment practices liability insurance) | Insurance | Bill Stanway |
| Small insurers given hope amid consolidation frenzy. | Insurance | |
| Soft market takes its toll: study finds that excess & surplus lines' rise lags industry's growth rate.(condensed version of report prepared by A.M. Best Co.'s John H. Snyder and Lawrence J. Stern) | Insurance | |
| Special delivery for PC agents: life products. (property/casualty insurers; life insurance products)(includes related article on agent-customer trust at Allstate Life Insurance Co.)(Cover Story) | Insurance | John Covaleski, Tim Plohg |
| Stop profit leaks with claims audits. | Insurance | Keith T. Kenney Jr., Alan W. Kelly |
| Strategies can control multiplying ADA lawsuits.(corporate strategies for reducing lawsuits based on Americans with Disabilities Act) | Insurance | John R. Cashin |
| Student internships develop jobs and talent. (insurance companies) | Insurance | Joan T. Schmit, Lisa A. Gardner |
| Study examines risks in nontraditional market. (malpractice coverage for physicians) | Insurance | James E. Loeb |
| Surplus notes have a role in capital planning strategies.(insurance companies) | Insurance | Steven W. Webersen, Hope Maxwell |
| Survey: agents like service but on their terms. (insurance agents)(Column) | Insurance | Daniel Hays |
| Survey foresees increase in mergers, acquisitions.(Domestic Briefing) | Insurance | |
| Targeting work culture leads to winning teams.(includes related article on defining an organization's work culture) | Insurance | Martin Leshner |
| Teaching and learning are components of success.(Professional Perspective) | Insurance | Joan Lamm-Tennant, Daniel Gattis |
| Team concept successful if managed carefully. | Insurance | John S. Zitzner |
| Technological challenges face insurers abroad.(setting up offices overseas) | Insurance | Laura Mazzuca Toops |
| Temporary duty program cuts comp costs a "TAD." (Temporary Alternative Duty program for disabled workers) | Insurance | Kaye Schnider, Andrew Faga |
| The industry at a turning point.(Cover Story)(Industry Overview) | Insurance | Eric M. Simpson, John H. Snyder, Marvin L. Shulman, Teri Watson, Mervin S. Taylor |
| The malpractice shakeup continues: medical malpractice insurers battle managed care, each other to hold market. | Insurance | Hope Maxwell |
| To increase productivity rebuild in-house counsel.(insurance companies and litigation departments)(Column) | Insurance | Domenick C. DiCicco Jr. |
| Traditional carriers wooing public entities again.(insurance companies) | Insurance | Joe Cavaluzzi |
| Turbo-charged batch raters transform auto pricing. (automobile insurance rates) | Insurance | Brian Sullivan |
| Underwriters expanding into alternative markets.(alternative risk coverage market) | Insurance | John Stites |
| Underwriting resurgence yields rare profit.(Workers' Comp Results) | Insurance | Darian Ryan, Douglass E. OStermiller |
| Update delivery to gain direct marketing success.(Perspective) | Insurance | James J. Jungbauer |
| Using computer modeling to predict storm damage.(windstorm) | Insurance | Dan Dick |
| Using outside counsel cost-effectively. | Insurance | Alan Jay Kaufman, Harold S. Jacobowitz |
| Warning: insurers may get smoked!(insurance companies may be adversely affected by growing lawsuits against tobacco companies) | Insurance | John R. Cashin |
| Weathering ups and downs of long-term stock investing. | Insurance | Jeffrey G. Shepard, Harvey B. Hirschhorn |
| What does the future hold for independent agents? (survey conducted by Andersen Consulting)(Column) | Insurance | Dave Hoffman |
| What will agency systems be like in 10 years?(automated systems redefine the nature of work and employee roles at insurance agencies)(Column) | Insurance | Jim Davies |
| When to blow whistle on insurance fraud cases.(Perspective) | Insurance | Jonny J. Frank, Wendy C. Schmidt |
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